Helping you to flourish

Interpersonal Skills

Excellent people skills are vital for all aspects of life.

  • For making and keeping  friends
  • For getting on with colleagues
  • For making sales
  • For excellent customer service
  • For working in a team
  • For managing people

However good your inter-personal skills are today, you can improve them through training and coaching.

Training will always be tailored to the needs of the organisation. 

On a typical one-day workshop participants may examine and develop how they

  • think about people
  • listen to people
  • build rapport using verbal and non-verbal communication
  • use positive language and ‘adult’ behaviour to defuse difficult situations
  • give and receive praise and criticism
  • direct / delegate without seeming aggressive or domineering

Quote

  • "Seek first to understand then to be understood"
    Stephen R Covey

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