Communication Skills
Everyone needs excellent communication skills. According to research we all spend more than 60% of our waking lives listening, speaking and writing.
People judge us, and our success as individuals or as organisations depends on how well we communicate
- One-to-one with partners, friends, colleagues team-members, managers and clients
- in small groups – the family, for instance, or the team
- in public – when we speak to an audience
- by mass means such as our press-releases or brochures
We can help you improve all your communication skills.
Poor communication skills cause grief and cost money.
Poor communication skills often lie at the root of problems such as
- relationship breakdowns
- staff apathy
- change programmes that fail
- low customer satisfaction. (internal as well as external)
The good news is that communication skills can be learned.
We offer training courses in writing skills and speaking skills. We also offer consultancy and coaching.Quote
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"If I went back to college again, I'd concentrate on two areas: learning to write and to speak before an audience. Nothing in life is more important than the ability to communicate effectively"
Gerald Ford – Former US president
Contact Us
- 020 8693 1675
- info@melissabiro.co.uk
© copyright 2010 Melissa Biro
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